Privacy Policy

1. Data We Collect

We collect the following categories of personal data:

• Contact information: name, email address and phone number submitted via our contact form.
• Enrollment data: name and email address provided when you enroll in a program.
• Usage data: pages visited, time on site, browser type and referring URL, collected automatically when you use our website.
• Cookie data: stored preferences and session identifiers. See Section 6 for more detail.

We do not collect payment card details directly. Any payment processing is handled by a third-party payment provider under their own data practices.

2. How We Collect Data

• Directly from you when you submit a contact form or enroll in a program.
• Automatically through cookies and similar technologies when you browse our website.
• Through analytics tools that aggregate visitor behavior data.

Legal basis under Thai PDPA and general good practice: we process contact and enrollment data on the basis of your consent or legitimate interest in responding to your inquiry or delivering the program you enrolled in. Analytics processing is based on your cookie consent.

3. How We Use Your Data

• Responding to inquiries submitted through the contact form.
• Managing enrollment and delivering course materials.
• Sending program-related communications such as updates or session reminders.
• Analyzing aggregated website usage to improve our content and user experience.
• Meeting any legal obligations under Thai law.

We do not sell your personal data. We do not share it with third parties for marketing purposes.

4. Data Sharing

We may share data with:

• Hosting and infrastructure providers who store our website and learner data under data processing agreements.
• Analytics tools (such as aggregated, anonymized analytics services) to understand how the site is used.
• Legal or regulatory bodies if required to do so by Thai law or legal process.

Any third party with access to personal data is required to handle it according to applicable data protection requirements.

5. Data Protection Measures

• Data transmitted to our site is encrypted using TLS.
• Access to personal data is restricted to staff who need it to do their job.
• We review our data handling practices periodically and update them when our processes change.
• In the event of a data breach affecting personal data, we will take prompt steps to contain it and notify affected individuals as required by applicable law.

6. Cookies

Our website uses cookies for the following purposes:

• Essential cookies: required for basic website functionality. These cannot be disabled.
• Analytics cookies: used to understand how visitors use the site in aggregate. Only set with your consent.
• Preference cookies: remember your cookie consent choice. Only set with your consent.

You can manage your cookie preferences at any time via our Cookie Policy page.

7. Your Rights

Under Thailand's Personal Data Protection Act B.E. 2562 (PDPA) and good practice, you have the following rights regarding your personal data:

• Access: request a copy of the personal data we hold about you.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data where we no longer have a lawful basis to retain it.
• Portability: request your data in a structured, commonly used format.
• Objection: object to processing based on legitimate interest.
• Withdraw consent: where processing is based on consent, you may withdraw it at any time. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are dissatisfied with our response, you may contact Thailand's Personal Data Protection Committee (PDPC) or the relevant supervisory authority.

8. Data Retention

• Contact form submissions: retained for up to 24 months or until you request deletion.
• Enrollment records: retained for the duration of your program and up to 3 years after completion for administrative purposes.
• Analytics data: retained in aggregated, anonymized form for up to 26 months.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any third-party site you visit.

10. Children's Privacy

Our programs are intended for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that a minor has submitted data through our site, we will delete it promptly.

11. Changes to This Policy

We may update this policy when our data practices change. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our site after a revision constitutes acceptance of the updated policy. For material changes, we will make a reasonable effort to notify enrolled learners by email.

12. Contact

For privacy-related questions or to exercise your rights:

• Email: [email protected]
• Post: Modelyn, 302 Si Chan Road, Nai Mueang, Khon Kaen 40000, Thailand